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Checking Your Account Balance and Billing Date

Step-by-Step Instructions: Checking Your Account Balance and Billing Date

Knowing stuff is always good, especially when it comes to finances! We know you don't want to search the world over to find your important account information. If you ever need to check your account balance, or find out your next billing date, simply follow these directions and be enlightened. 

1. Log into your FilesAnywhere account.

2. Click your account name and choose Profile/Account

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3. Choose Plan Information on the left

4. When the page reloads choose Billing Information underneath Plan Information to see your plan info as well as your billing cycle.

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5. Hover your mouse over Details to see your next billing date and amount.

Still Have Questions?

If you need help or have additional questions about your account balance or billing date, please contact us. FilesAnywhere LIVE customer support is available weekdays 9:00 a.m. - 9:00 p.m. Eastern Time. Our customer support is always free, and all engineers are located at our headquarters in the US. 

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08/08/11 Updated by Kym W.

08/10/11 Reviewed by Chris A.

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