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Recovering Your Password or Username

Step-by-Step Instructions: Recovering Your Password or Username

You forgot again, didn't you? Not to worry! Forgetting your username or password is very common and we've built in an automated recovery system that's helpful and secure. All you need is access to the email address associated with your account.

Let's Get Started:

To Recover Your Password
 

1. Go to the Login URL, http://www.filesanywhere.com/login.aspx

2. Click the Forgot Password? link.

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3. The Forgot your Password/Username new screen will appear.

4. Enter your username and verify your email address, then click Submit Form

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5. You'll receive an  email containing your password to the address associated with your account. The email will also contain a link and option to change your password.

To Recover Your Username
 

1. Go to the Login URL, http://www.filesanywhere.com/login.aspx

2. Click the Forgot Password? link.

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3. The Forgot your Password/Username new screen will appear.

4. Select  the Forgot Username option, verify your email address and enter the CAPTCHA code, then click Submit Form

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5. You'll receive an  email containing your username. You may follow the link provided to login.

 

 

To Recover Your Username with Your Credit Card

1. Go to the Login URL, http://www.filesanywhere.com/login.aspx

2. Click the Forgot Password? link.

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3. The Forgot your Password/Username new screen will appear.

4. Select  the From Credit Card option, verify your Last Name and Last Four Digits of the credit card and enter the CAPTCHA code, then click Submit Form

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5. You'll receive an  email containing your username. You may follow the link provided to login. 

Still Have Questions?

If you need help or have additional questions about recovering your password or username, please contact us

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