When you use Google Chrome (version 42.0 or later) and attempt to upload files using Silverlight, you see that the Install Microsoft Silverlight badge is displayed. When you reinstall Silverlight, the issue still occurs.
When you use Google Chrome (version 42.0 or later) and attempt to upload files using Bulk Upload and Google Chrome informs you that Java is not supported.
This issue occurs because these versions of Chrome block Netscape Plugin API (NPAPI) plugins from being displayed in the browser. Silverlight and Bulk Upload are NPAPI plugins.
If you need to use Bulk Upload or Silverlight, you will need to use the latest version of Internet Explorer or Safari browsers.
If you have further questions, please feel free to contact us and we will be happy to assist you.