Admin Console - Remote Access Permissions for Users

In the past, FilesAnywhere had FTPS and SFTP combined, but now you can now choose FTPS, SFTP, or both remote access options for your users.


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Note: Once enabled, please use the following information for each connection type.
FTPS - use port 21
SFTP - use port 22

(Also, any changes to the SFTP directory will take a minimum of 30 minutes to update per GlobalScape protocols)


User Creation or Editing

While creating or editing a user, you can choose to grant them FTPS and/or SFTP access.

  1. Create or Edit a user.
  2. Click on the Advanced tab on the left.
  3. Under Remote Access Permissions, select if you want the user to have FTPS, SFTP, or both options.
  4. Once you have enabled FTPS and/or SFTP, specify the default folder that you wish to use.

    Note: FTPS and/or SFTP can only point to one directory at a time.  This is a limitation of the connection.
  5. Once you have chosen your settings for the user, click the Save and Close button to finalize creation/editing of the user.

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In the User Grid - Remote Access Permissions

To further facilitate the changes we've made to the FTPS/SFTP access, the Remote Access Permissions column will now reflect the new changes.

  1. Navigate to the User Grid by selecting Users and then Users in the drop down menu.
  2. Notice the Remote Access Permissions column on the right side of each user.
  3. The permissions have now been changed to reflect the new changes.
  4. The permissions are displayed as follows:
    08-None.png No Permission means that there are no Remote Access Permissions assigned to this user.
    04.png FTPS means that only FTP access is assigned to this user.
    09-SFTP.png SFTP means that only SFTP access is assigned to this user.
    11WEBDAV.png WEBDAV means that only WebDAV access is assigned to this user.

    FTPS,SFTP,WEBDAV means that all Remote Access Permissions are assigned to this user.


Note: Starting November 29th, 2023 the WebDAV feature will be limited to legacy accounts only and will not be available for new accounts.


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In the User Grid - Filters

The filters in the User Grid have also been modified to reflect the new changes to FTP and SFTP.

  1. Navigate to the User Grid by selecting Users and then Users in the drop down menu.
  2. Once in the User Grid, click on the Filters button.
  3. The Account Settings section should open automatically.
  4. Look for the Access Permissions area.  You will notice that FTPS and SFTP can be filtered for individually now.

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Still have questions? 

If you have further questions, please feel free to contact us and we will be happy to assist you.


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