How to close your Professional/Enterprise FilesAnywhere account

Closing your Professional/Enterprise FilesAnywhere account

In the unfortunate event that you need to close your FilesAnywhere account please follow these steps.

  1. Send your request via email to
  2. When submitting this request, please include your Client ID and/or Company Code.
  3. Once your request has been received, our Sales team will follow up with you and confirm the cancellation.

Note: Only authorize personnel such as the primary contact on file or the billing contact may make an official closure request.


Still Have Questions?

If you need help or have additional questions, please contact us


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