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Configuring LDAP

Please follow below steps to complete the SSO configuration

Step#1) Gather information to be provided to us.

  1. Get the details of the LDAP Server:

Name

Sample value(s)

Value

LDAP Connection string

LDAPs://yourdomain.com:636/dc=yourdomain,dc=com

OR

LDAP://yourdomain.com/OU=Users,OU=oware,DC=yourodmain,DC=com

 

  1. By default we will do the LDAP authentication on Same Account Name LDAP attribute but if you would like to do the authentication on some other LDAP attribute then specify below information

Name

Sample value

Value

Attribute LDAP query

uid=((USERNAME)),dc=yourdomain,dc=com

 

  1. If possible, please provide us the details of a LDAP test account for our testing.
      

 

Step#2) Submit Identity provider metadata and request to configure your application with us. Please Click here

Note: 1) Enter LDAP connection string in "Initiate Single Sign On (SSO) URL: " field

          2) Save the LDAP connect string in a text file and update that file "Token Signing Certificate:" field.

General information

  1. Once the Single Sign On is enabled for Customer account then they will get Use Company Credentials / SSO button on their login page.
    1. All SSO users will use Use Company Credentials / SSO button to login into the user portal and in all apps (Android App, iPhone App, Outlook add-ins, Mobile web app)
    2. All Non SSO users will use the Login button to sign-in into their account.
  2. SSO users will not be able to use FTPS/SFTP with company credentials and these services will be disabled for them.
  3. For the integration with us, each user in LDAP must be updated with below LDAP attributes:

LDAP VarName

Sample value

DistinguishName

CN=George Smith,OU=Testing,DC=yourdomain,DC=com

mail

youremail@yourcompany.com

givenName

George

sn

Smith

 

Still Have Questions?

If you need help or have additional questions, please contact us.

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