Professional/Enterprise Accounts - How to update your billing information

In order to update the billing information for your account, please follow the steps below.

Note: If you have a Business Starter plan, please go to this article for assistance.
 

Professional Accounts

1. Log into your admin console with your primary admin user.
   
   Note: Only the primary admin user can make billing changes. Other admins will not have that ability and will not see the Update Payment Detail button.
    
2. Once on the dashboard, click on the Update Payment Detail button on the right side of your screen.
   
   
   Note: If you do not see the Update Payment Detail button, then you will need to submit your billing information via a secure eForm.  Skip to the end of this article for more details.
    
3. This will take you to the billing screen.  From here you can update your billing information as necessary.
   
    
4. Once you are done entering in your new information, press the Confirm Order button to finalize updating your billing information.

Enterprise and other Invoiced Accounts

If you do not see the Update Payment Detail button on the right of your dashboard, then you will need to submit your billing information via a secure eForm below.

For Annual Invoices, click here.

For Recurring Monthly Invoices, click here.

Still Have Questions?

If you need help or have additional questions, please contact us.