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FileShare Password field missing when using LastPass

Issue:

When creating a FileShare Link and selecting the Password security option, the password field is missing.

 

Description:

There is a bug with LastPass where it automatically hides the Password field.

Normally when you select Password for the securty type, it dispalys like this.

However, when LastPass is enabled, it sometimes removes the Password field entirely, so it appears like this.

This will result in an error when you attempt to send the link without entering a password.

 

Solution:

To resolve this issue, you need to disable AutoFill for LastPass

  1. When at the FileShare link window, click on the LastPass icon
  2. Then click on the pencil icon to edit your settings for the FilesAnywhere site
  3. Once the LastPass screen pulls up, click on the "Disable Autofill" checkbox
  4. Save your changes

 

Still Have Questions?

If you have further questions, please feel free to contact us and we will be happy to assist you.

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