New Look: How to Set up Inbound Faxing.

Configure Sinch Fax for Professional accounts

You'll have to set up your Sinch details in two areas in your admin console.  For the overall faxing service, you'll need to set up details in the Site Configuration -> Plugins page.  For inbound faxing, you'll have to assign numbers to users in the User Grid.

Professional Account: Site Configuration Settings

1. Log into your admin console
2. Click on Site Configuration
3. Click on Plugins
   
4. Scroll down to Sinch Fax Service
5. Click the On/Off button on the top right to enable the plugin
6. Check the boxes to enable the type of faxing you need
   Sending Faxes and/or Recieving Faxes
   
7. Then enter in the Sinch information: Access Key ID, Key Secret, Project Id, and Service Id
   
8. Click Save Site Configuration

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Professional Account: User Inbound Fax Settings

1. Log into the Admin Console
2. Click on Users
   
3. Click on the user you wish to add an inbound fax number for
4. When editing the user, click on the Plugins tab
   
5. Scroll down to Sinch Faxing Service
6. Click the On/Off button on the top right to enable the plugin
7. Check the boxes to enable the type of faxing you need
   Sending Faxes and/or Recieving Faxes
   
8. Once you enable Recieving Faxes, you will be prompted to enter the Sinch Inbound Fax number
   
9. Click Save and Close

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Configure Sinch Fax for Business Starter accounts

1. After creating your Sinch account, log into your FilesAnywhere account
2. Click on the My Profile icon in the top right corner
3. Click on My Account
   
4. Click on Settings on the left
5. Click on Service Plugins
   
6. Scroll down to the Sinch Fax Service
7. Click Enable Sinch Faxing
   
8. To send Faxes, enter in the Access Key ID, Key Secret, and Project Id
   
9. To receive faxes, you will need to first purchase a virtual number from Sinch
10. Click the checkbox for Enable Inbound Faxing
11. Then enter your Service Id and Fax Number
    
12. Click Save

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Still Have Questions?

If you have further questions, please feel free to contact us and we will be happy to assist you.