You may have to pay tax on your FilesAnywhere subscription, depending on the jurisdiction of the billing information on your account.
Note: If you are exempt from sales/use tax, please let us know your appropriate exempt-sales certification by submitting an email to our billing team at accounting@filesanywhere.com along with your account information.
How to view sales tax for existing plans
Business Starter Plans
Your bill summary will contain your sales tax information. You can obtain your bill summary by following the steps in this help article.
Professional Plans
1) Log into your Admin Console and click on the Account Information button.
2) At the bottom of the Account Information screen, you will see your plan amount. Mouse over the tooltip to see your current sales tax information.
Enterprise Plans
You may also contact your account representative to request detailed account information.
How to view sales tax when upgrading your existing plan
Business Starter Plans
At the bottom of the billing screen, you will see the total of your purchase. If you mouse over the Details text, you will see the sales tax listed in the upgrade calculations.
Professional Plans
At the bottom of the billing screen, you will see the total of your purchase. If you mouse over the Tooltip text, you will see the sales tax listed in the upgrade calculations.
How to view sales tax when purchasing a plan
When you are creating your account, on the account confirmation page, you can mouse over the Tooltip next to your total. You will see the sales tax within the plan purchase calculation.
Still Have Questions?
If you need help or have additional questions, please contact us.
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